Qualification Tips

OCR (Oxford, Cambridge and RSA Examinations)

For senior secretaries and PAs, suitable qualifications include NVQs in administration, customer service and management; the OCR Higher Diploma, which covers areas like administrative procedures, communication, event organisation, human resources, supervision, interpersonal skills and much, much more.

E~mail address:cib@ocr.org.uk

City & Guilds

The City & Guilds Group is the leading provider of vocational qualifications in the UK. Within the City & Guilds group are NEBS Management - the largest single provider of management education in the UK - Pitman Qualifications, world renowned for its commercial qualifications. Candidates can choose from over 400 qualifications in almost every sector. They are available at all levels and so are suitable for those who are just starting their careers as well as those who are at supervisory and management levels.

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E~mail address:enquiry@city-and-guilds.co.uk

EDEXCEL

Edexcel - the merger of BTEC and London Examinations - offers a range of programmes for senior secretaries, which operate on two levels - level 4 equals a degree; level 5 is postgraduate. Edexcel offers NVQs in: administration, quality management, personnel management, training and development, operational and strategic management. A number of other qualifications are available.

E~mail address:enquiries@edexcel.org.uk

London Chamber of Commerce and Industry Examinations Board (LCCIEB)

LCCIEB offers a range of single subject and group secretarial qualifications. Secretarial skills include: audio and shorthand transcription, practical computing and word processing and text production. Single subjects include: Business Administration, Business Practice, Information Processing and English for Business.

The portfolio of group secretarial awards includes the Diploma in Administration (DBA), the Diploma in Secretarial Administration (DSA), the Private Secretary's Diploma (PSD) and the Executive Secretary's Diploma (ESD). The ESD is the secretarial qualification for career-orientated secretaries.

E~mail address:custserv@lccieb.org.uk or Tel: 020 8309 3000

Scottish Qualifications Authority (SQA)

SQA is the national body for qualifications in Scotland. Suitable qualifications for senior PAs include the Higher National Certificate (HNC) and Higher National Diploma (HND) in Business administration. Also the HNC/HND in Administration and Information Management, and the HNC in Management. Work-based qualifications include the SVQ in Administration and Management at levels 3 and 4.

Tel: 020 8309 3000

If you have any questions please post them on the Moneypenny.